Cookie Policy

Cookie Policy

Last Updated: September 12, 2026

This Cookie Policy explains how Pleatlab uses cookies and similar technologies when you visit or interact with pleatlab.com.

Cookies help us operate the website, maintain essential shopping functions, understand website performance, remember preferences, improve security, and, where permitted, measure marketing effectiveness.

This Cookie Policy should be read together with our Privacy Policy.

Summary

  • Store: Pleatlab
  • Website: pleatlab.com
  • Cookies Used For: Website functionality, checkout, shopping cart operation, security, preferences, analytics, and permitted marketing
  • Essential Cookies: May be necessary for core website features
  • Analytics Cookies: May help us understand website performance and visitor interactions
  • Marketing Cookies: May be used where permitted and subject to applicable consent requirements
  • Cookie Controls: Available through browser settings and, where provided, website consent tools
  • Privacy Contact: support@pleatlab.com
  • Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

1. What Are Cookies?

Cookies are small text files or similar data files that may be stored on your browser or device when you visit a website.

Cookies can help websites:

  • Remember user preferences
  • Maintain shopping cart contents
  • Support checkout functions
  • Keep sessions active
  • Improve website security
  • Measure website performance
  • Understand how visitors interact with pages
  • Support advertising or marketing measurement where permitted

Some cookies may remain on your device only during your browsing session, while others may remain for a defined period unless deleted earlier.

2. How We Use Cookies

Pleatlab may use cookies and similar technologies to:

  • Operate pleatlab.com
  • Maintain shopping cart functionality
  • Support checkout
  • Remember preferences
  • Maintain security
  • Prevent fraud
  • Analyze website usage
  • Improve website performance
  • Measure marketing effectiveness
  • Support permitted advertising functionality
  • Provide a more consistent browsing experience

The specific cookies used may change as our website, service providers, and technical systems evolve.

3. Types of Cookies We May Use

3.1 Strictly Necessary Cookies

Strictly necessary cookies help provide essential website functions.

These cookies may be used for:

  • Shopping cart operation
  • Checkout functionality
  • Security
  • Fraud prevention
  • Session management
  • Authentication where applicable
  • Load balancing
  • Website stability

Without certain necessary cookies, some parts of the website may not function properly.

Because these cookies are required for core website operation, they may not always be subject to optional consent where applicable law permits their use without consent.

3.2 Functional Cookies

Functional cookies may help remember choices or settings, including:

  • Language preferences
  • Display preferences
  • Previously selected options
  • Shopping preferences
  • Other website settings

These cookies may improve convenience when you return to the website.

3.3 Analytics and Performance Cookies

Analytics cookies may help us understand how visitors use pleatlab.com.

These cookies may collect information such as:

  • Pages visited
  • Time spent on pages
  • Navigation paths
  • Device type
  • Browser type
  • General interaction patterns
  • Website performance
  • Error events
  • Referral information

We may use this information to improve website functionality, content, navigation, and user experience.

3.4 Advertising and Marketing Cookies

Where used and permitted by law, advertising or marketing cookies may help us:

  • Measure campaign effectiveness
  • Understand whether advertisements lead to website visits
  • Limit repetitive advertisements
  • Measure conversions
  • Build general marketing audiences
  • Deliver more relevant advertising

Where applicable law requires consent before these cookies are placed or activated, we will seek consent through available website controls.

4. First-Party Cookies

First-party cookies are cookies placed by or on behalf of pleatlab.com.

They may be used for:

  • Website functionality
  • Shopping cart management
  • Checkout
  • Preferences
  • Security
  • Analytics

5. Third-Party Cookies

Some cookies or similar technologies may be placed by third-party service providers used to operate or support our website.

These third parties may include providers of:

  • Payment processing
  • Website hosting
  • Analytics
  • Fraud prevention
  • Customer support
  • Advertising
  • Marketing measurement
  • Security
  • E-commerce technology

Third-party providers may process information according to their own privacy policies and applicable agreements.

6. Similar Tracking Technologies

In addition to cookies, we may use similar technologies such as:

  • Pixels
  • Tags
  • Web beacons
  • Scripts
  • Local storage
  • Device identifiers
  • Conversion tracking technologies

These technologies may perform functions similar to cookies.

7. Essential Website Functions

Certain cookies may be necessary to support functions such as:

  • Adding products to a cart
  • Maintaining cart contents
  • Completing checkout
  • Processing payments
  • Preventing fraudulent transactions
  • Remembering session information
  • Maintaining website security

Blocking essential cookies may prevent certain website features from working correctly.

8. Shopping Cart Cookies

Shopping cart cookies may help the website remember:

  • Products added to a cart
  • Selected quantities
  • Product variations
  • Checkout progression

These cookies help maintain continuity while customers browse and prepare an order.

9. Checkout Cookies

Checkout-related cookies may help:

  • Maintain checkout sessions
  • Process order information
  • Support payment authorization
  • Preserve shipping details during checkout
  • Reduce duplicate or fraudulent transactions

Some checkout functionality may depend on cookies provided by our e-commerce or payment service providers.

10. Payment-Related Technologies

Third-party payment providers may use cookies or similar technologies for:

  • Payment processing
  • Authentication
  • Fraud detection
  • Risk assessment
  • Transaction security

Payment providers may apply their own cookie and privacy practices.

Customers may review the privacy policies of their chosen payment providers for additional information.

11. Security Cookies

Security-related cookies may help us or our service providers:

  • Detect suspicious behavior
  • Prevent unauthorized access
  • Detect fraudulent transactions
  • Protect website sessions
  • Reduce automated abuse
  • Maintain website integrity

These cookies may be important for protecting customers and our website.

12. Analytics

We may use analytics tools to better understand website usage.

Analytics information may include:

  • Approximate session location derived from technical information
  • Browser type
  • Device category
  • Pages viewed
  • Entry and exit pages
  • Referring sources
  • Session duration
  • General interactions

Analytics information helps us evaluate and improve website performance.

13. Advertising and Conversion Measurement

Where permitted, cookies and similar technologies may be used to determine whether marketing or advertising activities result in:

  • Website visits
  • Product views
  • Checkout activity
  • Purchases
  • Other relevant interactions

This information may help us measure marketing performance.

14. Consent for Non-Essential Cookies

Where required by applicable law, we may request your consent before activating certain non-essential cookies.

Depending on your location and available website features, you may be able to:

  • Accept optional cookies
  • Reject optional cookies
  • Manage cookie categories
  • Withdraw previously provided consent

Strictly necessary cookies may remain active where permitted because they support essential website functionality.

15. Managing Cookie Preferences

Where cookie preference controls are available on pleatlab.com, customers may use those controls to manage optional cookie categories.

Available options may depend on:

  • Location
  • Browser
  • Device
  • Website configuration
  • Applicable law

Changing cookie preferences may affect certain website functions.

16. Browser Cookie Controls

Most web browsers allow users to control cookies through browser settings.

Depending on your browser, you may be able to:

  • View stored cookies
  • Delete cookies
  • Block all cookies
  • Block third-party cookies
  • Allow cookies only from selected websites
  • Receive notifications before cookies are stored

Please refer to your browser's help or privacy settings for specific instructions.

17. What Happens If You Disable Cookies?

If you disable cookies, certain parts of pleatlab.com may not work properly.

Possible effects include:

  • Shopping cart items not being retained
  • Checkout functionality being interrupted
  • Preferences not being remembered
  • Login functionality not working properly where available
  • Security protections being limited
  • Website performance features being reduced

Essential shopping functions may depend on certain cookies.

18. Cookie Duration

Cookies may be either session cookies or persistent cookies.

Session Cookies

Session cookies generally remain active only while your browser session is open and are typically deleted when the browser is closed.

Persistent Cookies

Persistent cookies may remain on your device after the browser is closed until:

  • Their expiration date is reached
  • You delete them
  • Your browser removes them
  • The applicable service provider removes them

The duration depends on the purpose and configuration of the cookie.

19. Data Collected Through Cookies

Depending on the cookie or technology used, information may include:

  • IP address
  • Browser information
  • Device type
  • Operating system
  • Session identifiers
  • Pages viewed
  • Clicks
  • General website interactions
  • Referring source
  • Approximate location derived from technical data
  • Shopping cart activity
  • Checkout events
  • Marketing interaction data

We handle personal information collected through cookies in accordance with our Privacy Policy.

20. Personal Information and Cookies

Some cookie information may be considered personal information under applicable privacy laws.

Where that is the case, we process such information in accordance with applicable legal requirements and our Privacy Policy.

21. Do Not Track Signals

Some browsers offer a "Do Not Track" feature or similar browser-based signals.

Because there is no single universally adopted standard for all such signals, websites and service providers may respond differently.

Where applicable law requires recognition of a specific legally recognized privacy preference signal, we will take reasonable steps to comply.

22. Global Privacy Control and Similar Signals

Where legally required and technically supported, we may respond to recognized browser-based privacy preference mechanisms relating to certain data-sharing or advertising activities.

Availability and treatment may depend on applicable law and our technical environment.

23. Third-Party Advertising Services

Where used, third-party advertising providers may place or access cookies or similar technologies according to their own privacy practices.

These services may process information to:

  • Measure advertisements
  • Prevent advertising fraud
  • Limit repetitive ads
  • Evaluate campaign effectiveness

Where consent is legally required, optional advertising technologies should be subject to the applicable consent controls.

24. Third-Party Analytics Services

Third-party analytics providers may process website interaction information to help us understand website performance.

Their use of information may be governed by:

  • Applicable contractual restrictions
  • Their privacy policies
  • Applicable law

25. Third-Party Websites

Our website may contain links to external websites.

This Cookie Policy does not control cookies placed by third-party websites after you leave pleatlab.com.

Customers should review the cookie and privacy policies of those third parties separately.

26. Payment Provider Cookies

If you select a third-party payment service such as an eligible digital wallet or payment provider, that provider may use its own cookies or similar technologies.

Such processing is governed by the applicable provider's own terms and privacy practices.

27. Shipping and Fulfillment Technologies

Shipping or fulfillment service providers may use technical tools to support:

  • Order tracking
  • Delivery management
  • Fraud prevention
  • Customer communications

The use of cookies by external carrier websites is governed by the applicable carrier's own policies.

28. Children’s Privacy

Our website is not specifically directed toward children.

We do not knowingly use cookies for the purpose of profiling children in violation of applicable law.

If you believe information relating to a child has been collected improperly, contact us at support@pleatlab.com.

29. Data Retention

Information collected through cookies may be retained for different periods depending on:

  • Cookie type
  • Business purpose
  • Security requirements
  • Analytics requirements
  • Legal requirements
  • Service provider configuration

We seek to retain personal information only for as long as reasonably necessary for the relevant purpose.

30. Data Security

We use reasonable technical, administrative, and organizational measures designed to protect information collected through our website.

However, no internet-based technology can guarantee absolute security.

31. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding personal information collected through cookies or similar technologies.

These may include rights to:

  • Request access
  • Request correction
  • Request deletion
  • Object to certain processing
  • Restrict certain processing
  • Withdraw consent
  • Opt out of certain advertising or sharing activities
  • Exercise other legally available privacy rights

For privacy requests, contact:

support@pleatlab.com

32. California and Other U.S. State Privacy Rights

Certain U.S. residents may have additional rights regarding cookies, advertising technologies, or data sharing under applicable state privacy laws.

Depending on eligibility, such rights may include:

  • Opting out of certain targeted advertising
  • Opting out of certain forms of sale or sharing
  • Requesting access to personal information
  • Requesting deletion
  • Requesting correction
  • Appealing certain privacy decisions

Requests may be submitted to support@pleatlab.com.

33. International Visitors

Pleatlab currently ships only within the United States.

However, users may access pleatlab.com from other jurisdictions.

Where applicable privacy or cookie laws apply to a visitor, we take reasonable steps to comply with relevant consent and transparency requirements.

34. Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in:

  • Website technology
  • Cookie usage
  • Service providers
  • Analytics tools
  • Advertising tools
  • Privacy laws
  • Security practices
  • Business operations

The latest version will be published on pleatlab.com with the updated date shown at the top of this page.

35. Relationship With Our Privacy Policy

This Cookie Policy provides specific information about cookies and similar technologies.

For broader information about how we collect, use, share, retain, and protect personal information, please review our Privacy Policy.

36. Contact Us

If you have questions about cookies, tracking technologies, consent preferences, privacy rights, or this Cookie Policy, contact:

Store: Pleatlab
Website: pleatlab.com
Address: 67 Thistle Down Ln, Naugatuck, CT 06770-4833, United States
Email: support@pleatlab.com
Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)