Intellectual Property Claim Policy

Last Updated: September 12, 2026

At Pleatlab, we respect the intellectual property rights of others and expect users, business partners, service providers, and content contributors to do the same.

This Intellectual Property Claim Policy explains how to notify us if you believe that content available on pleatlab.com infringes your copyright, trademark, design right, or other intellectual property right.

1. Respect for Intellectual Property Rights

Pleatlab respects copyrights, trademarks, trade dress, design rights, and other intellectual property rights recognized under applicable law.

We do not knowingly authorize the use of third-party intellectual property in a manner that violates applicable legal rights.

If you believe material appearing on pleatlab.com infringes rights that you own or are authorized to enforce, you may submit a claim using the procedure described below.

2. Types of Intellectual Property Claims

We may review claims concerning alleged infringement of:

• Copyright
• Trademark rights
• Trade dress
• Registered or protected designs
• Product imagery
• Photographs
• Illustrations
• Written content
• Logos
• Brand names
• Original graphics
• Other legally protected intellectual property

A claim must identify the specific right allegedly infringed and provide sufficient information for us to evaluate the complaint.

3. Copyright Claims

A copyright claim may relate to content such as:

• Photographs
• Product images
• Illustrations
• Graphics
• Written descriptions
• Website content
• Original artwork
• Videos
• Other copyright-protected works

The claimant should identify the original work and the specific material on pleatlab.com that is alleged to infringe that work.

4. Trademark Claims

A trademark claim may concern unauthorized use of a protected:

• Brand name
• Business name
• Logo
• Symbol
• Slogan
• Product identifier
• Trade dress

When submitting a trademark complaint, please provide enough information to identify the trademark and explain the basis of your rights.

Where available, include:

• Trademark name
• Registration number
• Registration jurisdiction
• Trademark owner
• Relevant product or service class
• Evidence supporting the claimed rights

5. Design and Other Rights

If your claim concerns a registered design, trade dress, or another intellectual property right, please provide:

• Identification of the protected right
• Registration or application number where applicable
• Jurisdiction
• Legal owner
• Supporting documentation
• Explanation of how the content on pleatlab.com allegedly infringes the protected right

6. How to Submit an Intellectual Property Claim

Claims should be sent by email to:

support@pleatlab.com

Use a clear subject line such as:

Intellectual Property Claim

Your notice should contain all information reasonably necessary for us to understand and review the complaint.

7. Required Information for a Claim

Please include the following information:

Claimant Information

• Full legal name
• Company or organization name, if applicable
• Mailing address
• Email address
• Telephone number, where available

Intellectual Property Information

• Type of intellectual property right
• Identification of the protected work, mark, or design
• Registration number, where applicable
• Registration jurisdiction, where applicable
• Name of the intellectual property owner

Allegedly Infringing Material

Please identify the content you believe infringes your rights.

Include:

• Specific product name
• Product page
• Page title
• Relevant URL or other clear location information
• Description of the allegedly infringing content

General references to the entire website may not provide enough information for us to evaluate a claim.

Supporting Evidence

Where available, provide:

• Registration certificates
• Original publication information
• Ownership records
• Screenshots
• Relevant URLs
• Licensing information
• Authorization documents
• Other documentation supporting your claim

8. Statement of Good Faith

Your notice should include a statement confirming that you have a good-faith belief that the disputed use is not authorized by:

• The intellectual property owner
• An authorized representative
• A valid license
• Applicable law

9. Accuracy Statement

Your notice should also state that the information you provided is accurate to the best of your knowledge.

If you are submitting the claim on behalf of the intellectual property owner, you should confirm that you are authorized to act on that owner's behalf.

10. Signature

Please include either:

• A physical signature, or
• An electronic signature or typed name identifying the claimant or authorized representative

11. Claims Submitted by Representatives

If you are acting on behalf of another person or company, please provide evidence that you are authorized to submit the claim.

This may include:

• Written authorization
• Agency documentation
• Power of attorney
• Attorney representation information
• Other appropriate evidence of authority

12. Incomplete Claims

A claim may be delayed or may not be actionable if it does not contain sufficient information.

Examples of incomplete claims include:

• No identification of the protected work
• No identification of the allegedly infringing content
• No evidence of ownership or authority
• No contact information
• No explanation of the alleged infringement
• Broken or inaccessible references
• Claims based only on unsupported assertions

We may request additional information where reasonably necessary to evaluate the complaint.

13. Review of Claims

After receiving a sufficiently complete claim, we may review:

• Ownership information
• Registration information
• The content identified in the complaint
• The location of the content on our website
• Available licenses or permissions
• Applicable exceptions or defenses
• Relevant applicable law
• Other information reasonably necessary to evaluate the complaint

Submission of a claim does not guarantee automatic removal of content.

14. Possible Actions

Depending on the circumstances and available evidence, we may take actions including:

• Requesting additional information
• Temporarily restricting access to disputed content
• Correcting information
• Removing content
• Removing or changing imagery
• Updating a product listing
• Contacting the relevant supplier or content provider
• Rejecting an unsupported claim
• Restoring content where appropriate

Actions will depend on the facts and applicable law.

15. No Automatic Determination of Ownership

Pleatlab is not a court or intellectual property registration authority.

Reviewing a complaint does not mean that we make a final legal determination regarding:

• Ownership
• Validity of a registered right
• Scope of protection
• Fair use or other defenses
• Trademark confusion
• Other disputed legal issues

Complex ownership disputes may need to be resolved by the relevant parties or appropriate legal authority.

16. Counter-Information

A person or entity affected by an intellectual property complaint may provide information showing that the disputed content is:

• Original
• Properly licensed
• Authorized
• Not infringing
• Legally permitted

We may consider such information when reviewing the matter.

17. False or Misleading Claims

Do not submit an intellectual property complaint that you know is:

• False
• Fraudulent
• Misleading
• Unsupported
• Submitted solely to interfere with lawful competition

A person who knowingly submits a false claim may be responsible for consequences provided by applicable law.

18. Abuse of the Reporting Process

The intellectual property reporting process must not be used to:

• Harass another person
• Remove lawful competing products
• Make knowingly false ownership claims
• Disrupt legitimate commerce
• Submit fraudulent legal notices

We reserve the right to reject abusive or clearly unsupported submissions.

19. Product Images and Content

Product images, descriptions, graphics, and other materials appearing on pleatlab.com may be:

• Owned by Pleatlab
• Licensed to Pleatlab
• Provided by authorized suppliers or service providers
• Used under another lawful basis

If you believe a specific item of content is unauthorized, identify that content precisely in your claim.

20. User-Submitted Content

Where users are permitted to submit reviews, photographs, comments, or other content, they are responsible for ensuring that their submissions do not violate third-party rights.

We may remove user-submitted content where we reasonably determine that removal is appropriate under applicable law or our policies.

21. Copyrighted Website Content

Unless otherwise stated, website content owned by or licensed to Pleatlab may be protected by copyright laws.

This may include:

• Written text
• Product descriptions
• Photography
• Graphics
• Website layout
• Original promotional content
• Other creative materials

Unauthorized copying or commercial reuse may be prohibited.

22. Pleatlab Trademarks and Branding

Names, logos, graphics, and branding associated with Pleatlab may be protected under applicable intellectual property laws.

Nothing on the website grants a user a license to use protected Pleatlab branding for commercial purposes without authorization.

23. Permitted Personal Use

Customers may access and view website content for ordinary personal shopping and informational purposes.

Unless otherwise authorized, users may not:

• Reproduce website content commercially
• Sell copies of protected materials
• Republish protected content as their own
• Remove ownership or attribution notices
• Create misleading associations with Pleatlab
• Use protected brand elements to impersonate Pleatlab

24. Reporting Counterfeit or Impersonation Concerns

If you believe a website, account, product, or communication is unlawfully using Pleatlab branding or impersonating our store, contact:

support@pleatlab.com

Please provide:

• The relevant URL
• Screenshots where available
• Description of the issue
• Any related communications

25. Product Authenticity Concerns

If your claim relates to alleged counterfeit merchandise or unauthorized branding, please provide specific evidence identifying:

• The affected product
• The protected trademark or branding
• The basis for your rights
• Why the product or listing is believed to be unauthorized

Unsupported general accusations may not be sufficient for action.

26. Confidential Information

Please avoid sending information that is not necessary to support your claim.

Do not send:

• Passwords
• Complete payment card information
• Unrelated personal data
• Confidential information unrelated to the claim

We may retain claim-related correspondence where reasonably necessary for legal, security, or recordkeeping purposes.

27. Privacy of Claim Information

Information submitted in connection with an intellectual property complaint may be processed for purposes including:

• Reviewing the claim
• Communicating with relevant parties
• Preventing fraudulent claims
• Maintaining legal records
• Complying with legal obligations
• Resolving disputes

Personal information is handled in accordance with our Privacy Policy and applicable law.

28. Disclosure of Complaint Information

Where appropriate and legally permitted, some information from a complaint may be shared with:

• The person or organization responsible for the disputed content
• Legal advisors
• Service providers
• Relevant platforms
• Government or regulatory authorities
• Other parties necessary to resolve the claim

We seek to limit disclosure to information reasonably necessary for the relevant purpose.

29. Legal Requests and Court Orders

Where we receive a valid legal order concerning allegedly infringing content, we will review and respond to that request in accordance with applicable law.

Nothing in this policy prevents a rights holder from pursuing available remedies through the appropriate legal process.

30. Repeated Infringement

Where appropriate and permitted by law, we may take additional action regarding users, suppliers, contributors, or other parties who repeatedly provide content that infringes third-party intellectual property rights.

The appropriate action will depend on the circumstances.

31. International Claims

Intellectual property rights vary between jurisdictions.

If your claim is based on a right registered or recognized outside the United States, please clearly identify:

• The jurisdiction
• Registration or legal basis
• Scope of the claimed right
• Why the right applies to the disputed use

This information assists us in evaluating the complaint.

32. Claims Concerning Third-Party Websites

This reporting process applies to content appearing on pleatlab.com.

We generally cannot remove content from independent third-party websites that we do not control.

If your complaint concerns an independent platform, you may need to use that platform's intellectual property reporting procedure.

33. Response Time

We aim to review properly submitted intellectual property claims as reasonably practicable.

Review time may vary depending on:

• Complexity
• Completeness of the submission
• Need for additional evidence
• Nature of the right involved
• Legal issues
• Need to contact third parties

A submission should not be interpreted as automatically establishing infringement.

34. Updates to This Policy

We may update this Intellectual Property Claim Policy when necessary to reflect:

• Legal changes
• Website changes
• Operational practices
• Reporting procedures
• Security requirements

The current version will be published on pleatlab.com with the applicable update date.

35. Related Policies

This Intellectual Property Claim Policy should be read together with our:

• Terms of Service
• Privacy Policy
• Cookie Policy
• Disclaimer
• DMCA Policy, where applicable