Disclaimer

Last Updated: September 12, 2026

This Disclaimer applies to Pleatlab and the website pleatlab.com.

The information, product descriptions, images, pricing, sizing guidance, availability, and other content provided on our website are intended to help customers make informed purchasing decisions. We make reasonable efforts to keep this information accurate, clear, and current.

1. General Information

The content available on pleatlab.com is provided for general shopping, product information, customer service, and transactional purposes.

We make reasonable efforts to ensure that information published on our website is:

• Accurate
• Current
• Understandable
• Consistent with the products and services offered

However, minor errors, technical issues, or temporary inaccuracies may occasionally occur.

2. Product Information

We aim to provide clear and accurate information about the women’s dresses and other products offered through our website.

Product pages may include:

• Product name
• Description
• Available sizes
• Available colors
• Materials, where applicable
• Product photographs
• Pricing
• Availability
• Care information, where applicable

Customers should review the full product page before completing an order.

3. Product Images

We make reasonable efforts to display product images accurately.

However, product appearance may vary slightly due to:

• Screen calibration
• Device settings
• Display brightness
• Lighting conditions
• Photography conditions
• Manufacturing variations

Images are intended to represent the applicable product but should be considered together with the written product description.

4. Color Variations

Colors displayed on pleatlab.com may appear slightly different on different devices or screens.

We cannot guarantee that every device will display colors identically.

A minor difference between an on-screen color and the physical product does not necessarily indicate that the item is defective.

5. Sizing Information

Customers are responsible for reviewing available sizing information before placing an order.

Where measurements or sizing guidance are provided, they are intended to help customers select an appropriate size.

Fit may vary depending on:

• Body proportions
• Product design
• Fabric
• Cut
• Personal fit preference

If an eligible item does not fit, the customer may request a return in accordance with our Return & Refund Policy.

6. Product Measurements

Product measurements may be approximate where stated.

Small variations may occur because of:

• Measuring methods
• Manufacturing tolerances
• Fabric characteristics
• Product design

Where specific measurements are important to your purchase decision, please review the applicable product page carefully.

7. Product Availability

All products are subject to availability.

An item shown on the website may become unavailable due to:

• Inventory changes
• Simultaneous customer orders
• Inventory corrections
• Technical synchronization delays

Adding a product to a shopping cart does not guarantee inventory until the order has been successfully processed.

8. Out-of-Stock Products

If a product becomes unavailable after an order is submitted, we may contact the customer using the information provided with the order.

If we are unable to fulfill a paid item, the applicable amount will be refunded to the original payment method.

We will not require customers to accept an unauthorized replacement product.

9. Pricing Information

We make reasonable efforts to display accurate pricing.

Product prices are shown on pleatlab.com, and customers can review the applicable price before completing payment.

Product prices include applicable tax as stated on our website.

Our standard shipping fee is:

$6.99 per order

The shipping charge is displayed separately during checkout.

10. Pricing Errors

Although we review website information, an incorrect price may occasionally appear because of a technical, administrative, or publishing error.

If a material pricing error is identified before fulfillment, we may contact the customer regarding the affected order.

We will not intentionally charge a higher amount than the amount authorized by the customer without appropriate authorization.

If an affected order must be canceled, any applicable payment already collected will be refunded.

11. Promotions and Discounts

Promotions, discount codes, or special offers may be subject to separate terms, including:

• Validity periods
• Product exclusions
• Minimum order requirements
• Usage limits
• Other clearly stated conditions

Customers should review applicable promotional terms before completing an order.

12. Shipping Estimates

Shipping and delivery times provided on our website are estimates.

Our standard shipping terms are:

• Order Cut-Off: 5:00 PM Eastern Time (ET)
• Handling Time: 1–2 business days, Monday–Friday
• Transit Time: 5–10 business days, Monday–Friday
• Estimated Total Delivery Time: 6–12 business days
• Standard Shipping Fee: $6.99 per order

Delivery may occur sooner or later depending on carrier operations and circumstances outside our reasonable control.

13. Shipping Delays

Delivery delays may occur because of:

• Severe weather
• Carrier interruptions
• Transportation disruptions
• Public holidays
• High shipping volumes
• Incorrect delivery information
• Events outside our reasonable control

Customers experiencing a significant delay may contact support@pleatlab.com for assistance.

14. Shipping Carriers

Orders may be shipped through:

• USPS
• UPS
• FedEx

These carriers are independent service providers.

Once a package is in a carrier’s network, certain delivery events and tracking updates are controlled by that carrier.

15. Tracking Information

Tracking information is supplied based on information made available by the applicable carrier.

Carrier tracking systems may occasionally:

• Update slowly
• Display temporary errors
• Show delayed scanning events
• Show estimated delivery dates that later change

Pleatlab does not control carrier tracking systems.

16. Returns and Refunds

Eligible returns are governed by our Return & Refund Policy.

Our standard terms include:

• 30-day return window from delivery
• Free return shipping for approved returns
• Prepaid return label sent by email
• $0 restocking / storage fee
• Refund processing within 7 days after an eligible returned item is received, inspected, and approved

Customers should review the complete Return & Refund Policy before submitting a return.

17. Order Cancellation and Changes

Order cancellations and changes are subject to our Order Cancellation & Change Policy.

Requests can generally be completed only if the order has not progressed too far into fulfillment or shipment.

Customers should contact support@pleatlab.com as soon as possible if an order needs to be canceled or modified.

18. Payment Services

Payments may be processed through independent third-party payment providers.

Accepted methods may include eligible:

Credit and Debit Cards

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• Elo
• JCB
• UnionPay

Express Checkout and Digital Wallets

• Shop Pay
• PayPal
• Google Pay
• Apple Pay
• Venmo

The payment options shown during checkout represent the methods available for the applicable transaction.

19. Third-Party Payment Providers

Third-party payment providers may operate under their own:

• Terms
• Security procedures
• Privacy policies
• Eligibility rules
• Transaction processing requirements

Pleatlab does not control independent payment authorization decisions made by banks, card issuers, or payment providers.

20. Third-Party Websites and Links

Our website may contain links to external websites or services.

External websites are operated independently and may have their own:

• Terms of service
• Privacy policies
• Cookie policies
• Security practices
• Content standards

We are not responsible for the independent content, practices, or availability of websites we do not control.

21. Website Availability

We make reasonable efforts to keep pleatlab.com accessible and functional.

However, uninterrupted access cannot be guaranteed.

Temporary interruptions may occur because of:

• Website maintenance
• Hosting issues
• Software updates
• Security maintenance
• Technical failures
• Third-party service interruptions
• Circumstances outside our reasonable control

22. Website Content Accuracy

We periodically update website content.

Despite reasonable efforts, temporary inaccuracies may occur involving:

• Product descriptions
• Availability
• Pricing
• Images
• Measurements
• Promotional information
• Website functionality

Where a material error affects a customer order, we will take reasonable steps to correct the issue.

23. Customer-Provided Information

Customers are responsible for providing accurate information when placing an order or contacting us.

This may include:

• Name
• Email address
• Shipping address
• Billing information
• Order information

Incorrect information may result in shipping delays, payment issues, or unsuccessful delivery.

24. Care and Use of Products

Customers should follow any product care information provided with the item or on the applicable product page.

Pleatlab is not responsible for damage resulting from improper washing, drying, alteration, storage, handling, or use after delivery, except where applicable law provides otherwise.

25. Fashion and Styling Information

Any styling suggestions, outfit examples, fashion guidance, or similar content available on our website or marketing channels is provided for general informational and inspirational purposes.

Individual appearance, fit, and styling results may vary.

26. Customer Reviews and User Content

Where customer reviews or other user-generated content are displayed, those statements represent the views or experiences of the individual contributor.

Individual experiences may vary.

We do not treat customer reviews as guarantees that every customer will have the same experience.

27. No Guaranteed Individual Result

Product fit, appearance, comfort, and personal preference differ between customers.

Accordingly, photographs, reviews, styling examples, or other presentation materials should not be interpreted as a guarantee of an identical result for every customer.

28. No Professional Advice

Unless expressly stated otherwise, information on pleatlab.com is not intended to provide:

• Medical advice
• Legal advice
• Financial advice
• Professional health advice
• Other regulated professional advice

Customers requiring professional advice should consult an appropriately qualified professional.

29. Intellectual Property

Unless otherwise stated, content owned by or licensed to Pleatlab may include:

• Product photography
• Text
• Product descriptions
• Graphics
• Logos
• Branding
• Website layout
• Design elements

Such content may be protected by applicable intellectual property laws.

Unauthorized reproduction or commercial use may be prohibited.

30. Fraudulent or Unauthorized Use

We may take reasonable steps to protect our website and customers from:

• Fraud
• Unauthorized payment use
• Account misuse
• Malicious activity
• Security threats
• Unlawful website use

Orders associated with suspected fraud or unauthorized activity may be reviewed, delayed, declined, or canceled where reasonably necessary.

31. Privacy and Personal Information

Personal information collected through pleatlab.com is handled according to our Privacy Policy.

We may process information for purposes including:

• Order processing
• Payment administration
• Shipping
• Customer support
• Return and refund processing
• Fraud prevention
• Analytics
• Security
• Legal compliance

32. Cookies and Tracking Technologies

Our website may use cookies and similar technologies for purposes such as:

• Essential website operation
• Shopping cart functionality
• Checkout
• Security
• Preferences
• Analytics
• Marketing where permitted

Please review our Cookie Policy for more information.

33. Limitation of Liability

To the extent permitted by applicable law, Pleatlab will not be liable for indirect, incidental, special, or consequential losses resulting solely from circumstances beyond our reasonable control.

Nothing in this Disclaimer excludes or limits liability where doing so would be prohibited by law.

34. Consumer Rights

Nothing in this Disclaimer is intended to exclude, restrict, or waive rights that consumers are entitled to under applicable law.

Where mandatory consumer protection law provides greater protection, those legal protections will apply.

35. Force Majeure and Events Outside Our Control

We are not responsible for failure or delay caused by circumstances outside our reasonable control, which may include:

• Natural disasters
• Severe weather
• Transportation disruptions
• Carrier interruptions
• Government actions
• Major technical failures
• Infrastructure outages
• Labor disruptions
• Other unforeseen events beyond reasonable control

Where possible, we will make reasonable efforts to minimize disruption.

36. Changes to This Disclaimer

We may update this Disclaimer when necessary to reflect changes in:

• Our products
• Website functionality
• Service providers
• Business practices
• Applicable laws
• Related policies

The current version will be published on pleatlab.com with the applicable update date.

37. Related Policies

This Disclaimer should be read together with our:

• Terms of Service
• Privacy Policy
• Cookie Policy
• Shipping Policy
• Return & Refund Policy
• Order Cancellation & Change Policy
• Payment Methods Policy